Shipping & Delivery

Processing Times

We generally process your orders within the day it was purchased, and orders will be dispatched the following working day. (Personalized jewellery will be dispatched within 5~10 working days). 

 


Domestic (NZ) Shipping

All orders in New Zealand are shipped by NZ Post.

* A rural address can be identified by the RD number. 

* Signature Required Service costs an extra $1.

  Urban (2-3 Business Days) Rural* (2-5 Business Days)
Orders $50+ FREE FREE
Orders < $50 $5.5  $9 

International Shipping

Australia

  Tracked Shipping(5-7 Business Days) Express Tracked Shipping (2-5 Business days)
Orders $100  +  FREE $20
Orders < $100 $15  $35

 

United States

  Tracked Shipping (6 - 10 Business Days) Express Tracked Shipping (3-7 Business days)
Orders $100 + FREE $24
Orders < $100 $15 $39

 

Canada

  Tracked Shipping (6 - 10 Business Days) Express Tracked Shipping (3-7 Business days)
Orders $100 + FREE $29
Orders < $100 $20 $49

 

United Kingdom

  Tracked Shipping (6 - 10 Business Days) Express Tracked Shipping (3-7 Business days)
Orders £100 + FREE £25
Orders < £100 £15 £40

 

Japan

  Tracked Shipping (6 - 10 Business Days) Express Tracked Shipping (3-7 Business days)
Orders JP¥10000 + FREE JP¥3500
Orders < JP¥10000 JP¥2500 JP¥6000

 

Europe

Finland, France, Germany, Iceland, Ireland and Norway 

  Tracked Shipping (6 - 10 Business Days) Express Tracked Shipping (3-7 Business days)
Orders €100 + FREE €30
Orders < €100 €15 €45

 

If your country is not listed above, please contact us for a shipping quote.


Please Note:

The estimated delivery times are shown at check out and can vary depending on which part of the world you are shipping the items to.

All international parcels are sent Deliver Duty Unpaid. If any taxes and duties, are to be paid for the import of the parcel, it is the responsibility of the customer to pay the charges.

Glitters is not responsible for delays caused by Customs Clearance, local duties, taxes, and courier companies.

Glitters will not be liable for the subsequent costs incurred in the cases of incorrect delivery information or failure to retrieve parcels from the delivery centre, causing the item to be sent back to us. An additional cost will be added to ship the goods to you again.

If the package is lost during shipping, let us know right away so we can file a claim with the carrier. We will either ship you a replacement or issue a refund after the claim is granted.