All jewellery comes with a 90-Day warranty. This warranty is effective from the date of purchase and covers manufacturing defects only.
If you believe your item has a manufacturing defect, you may return it to us for inspection. We do not cover shipping costs to send items back to us.
In the event that a manufacturing defect is confirmed, we will carry out repairs or replace your item for you free of charge. If your item required for warranty has been discontinued or sold out, a refund will be offered for the value paid on the original purchase.
If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
Please note that this warranty does not cover loss, general wear and tear, and any damage caused by accident, careless handling, or misuse of the product. General wear and tear includes tarnishing or fading of plated jewellery, and therefore, is not covered by warranty.
Please Email Us with your order number and a photo of the item.